Content and communication policy
Version: 17 October 2026
These rules apply to trip requests, messages, images, reviews, and other content you contribute through Rehalat. Read and accept them before contributing.
Acceptable content and behavior
Use Rehalat to plan trips, manage bookings, and share real experiences. Respect other people, their rights, and their privacy.
- No threats, harassment, bullying, hate speech, discrimination, or incitement to violence.
- No fraud, impersonation, spam, misleading links, or illegal content.
- No sexual or exploitative content, particularly content involving child exploitation or endangerment.
- Do not share someone else's personal information or images without permission or violate their rights. Do not send passwords, verification codes, or full payment-card details.
- Reviews must describe your actual booking experience without abuse or disclosure of personal information. Constructive negative reviews are allowed.
Reporting and moderation
Report a community request or its author from the request options, or use a conversation menu or the report control beside a message or review, select a reason, and optionally provide details. The selected content and report details are available to Rehalat administrators for review. Violating content may be hidden and appropriate account action may be taken according to the circumstances. A report does not automatically remove content.
Blocking and unblocking
A messaging block prevents text and image messages between the traveler and company in booking chats and offer questions. Booking details, actions, and essential notifications remain available. Blocking does not cancel a booking or change payment or cancellation agreements. You can remove your own block but cannot override the other party's block. You may also block a content author to hide their public trip requests and reviews for your account and manage these choices in the blocked list. Company averages continue to reflect publicly visible reviews.
Contact and privacy
For questions or to contest a moderation decision, contact rehalatapp@gmail.com and include the report number when available. Our privacy policy explains our data practices.